Frequently Asked Questions

Here at Jolly Jumper we always listen to our customers. If you cannot find an answer to your question in our FAQs below, please feel free to send us your suggestions or comments using the Suggestion form. We look forward to hearing from you!

  • Question 1: At what age can I put my child in the Original Jolly Jumper baby exerciser (with door clamp)?
  • Question 2: How long should I allow my baby to exercise in the Jolly Jumper?
  • Question 3: Do I need a door frame to use a Jolly Jumper exerciser?
  • Question 4: What kind of a door frame do I need for use with the Original Jolly Jumper Exerciser with Door Clamp?
  • Question 5: I have a relative who is giving me their Jolly Jumper baby exerciser that they bought over 2 years ago and used with their child - can I use it for my baby now?
  • Question 6: Can my baby bounce in the Jolly Jumper while I'm not in the room?
  • Question 7: Is the Jolly Jumper saddle washable?
  • Question 8: How do I maintain my Jolly Jumper to keep it safe?
  • Question 9: What are the dimensions of the Jolly Jumper Port-A- Stand when in use?
  • Question 10: I have a Jolly Jumper with Stand. Can I buy the door clamp separately and convert it into a Jolly Jumper Original (the one that hangs from the door frame)?
  • Question 11: Where can I get parts for my stroller or Jolly Jumper baby exerciser?
  • Question 12: Does the Cuddle Bag affect the safety of the baby while travelling in the car seat?
  • Question 13: How long is my First Wheels Stroller under warranty?
  • Question 14: Does Jolly Jumper sell directly to the public?

Answer 1: Babies can use their Jolly Jumper Exerciser as early as 3 months (ONLY IF BABY CAN HOLD HEAD UP WITH FULL NECK SUPPORT) to walking age, with baby's maximum weight of 28 lbs (13 kgs).